Terms & Policies
Our Guarantee & Return Policy
We offer a flexible 90-day money-back guarantee if for any reason you are unhappy with your purchase. We say 90 days but are willing to help you any way we can if it's over that. Do please contact us first however before you return something. Getting a pillow or case in the mail without some prior notification is a bit maddening.
We will cover return shipping charges if you paid for outbound shipping. If the order originally received free shipping then return shipping is the responsibility of the customer. To put it simply: you pay one way and we will cover the other. Of course if there was an error on our side in the beginning, then we will cover both ways.
As all of our pillows and cases are made to order, shipping is normally 3 - 5 business days; however, should you need yours to ship sooner, please contact us so we can move you to the head of the queue. If a specific delivery date is required, please email with your request and we will do our best to fulfill it. Orders will be shipped without the need for a signature and will be left at the door if no one is at home. Please ship to a business/work address or specify in checkout if a signature is required. A Little Pillow Company is not responsible for lost or stolen packages.
A Little Pillow Company is committed to protecting your privacy. The information we collect is only used for processing and fulfilling your order. We will not disclose this personal information to others under any circumstances.
A Little Pillow Company reserves the right to refuse or cancel any person's registration for this site, remove any person from this site or prohibit any person from using this site for any reason whatsoever. A Little Pillow Company, or its licensors or content providers, retain full and complete title to the material provided on the site, including all associated intellectual property rights, and provide this material to you under a license that is revocable at any time at A Little Pillow Company's sole discretion. A Little Pillow Company neither warrants nor represents that your use of materials on this site will not infringe rights of third parties not affiliated with A Little Pillow Company.Trademarks, logos and service marks displayed on this site are registered and unregistered trademarks of A Little Pillow Company. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission, except as otherwise described herein. A Little Pillow Company reserves all rights not expressly granted in and to the site and its content. This site and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries.
We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation. The prices displayed on the site are quoted in U.S. dollars and are intended to be valid and effective only in the United States. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will credit your account.
You may not use contact information provided on the site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the site or to surreptitiously intercept any system, data or personal information from the site. You agree not to interrupt or attempt to interrupt the operation of the site in any way. A Little Pillow Company reserves the right, in its sole discretion, to limit or terminate your access to or use of the site at any time without notice. You are personally liable for any order that you place or charges or any other liabilities that you incur prior to termination.